Jacen produced excellent results for our family.
When we sold our condo we were up against three very similar units in our building that had been languishing on the market for two to three months. High condo fees were keeping buyers away even in a strong sellers market. With Jacen's advice on renovations and staging, and his effective marketing and negotiation, we sold our condo faster and for a better price than we had expected, all while the competing units in our building were gathering dust.
The strong sellers market made home buying even more stressful than usual. Jacen helped us to navigate the process. At a time when out-of-control bidding wars were commonplace we never felt pressured to spend more than we were comfortable with. We bought a home that we absolutely love for a great value, and were able to buy conditional on home inspection - something that was important to us but had become increasingly rare.
Before we hired Jacen I was considering going with a low cost 'do-it-yourself' realtor. My wife thought we should work with a full service realtor, and she was right. Jacen's performance is testament to the value a professional can bring.
— Will and Heather
I wanted to thank you again for everything. Cassandra and I really lucked out when we stumbled upon one of your listings and I called you regarding it. Buying our first home (with a newborn) was such a daunting task but Jacen, you exuded such confidence and professionalism throughout the entire process that we had no doubts that we were being taken care of. It's clear why you're one of the top in Ontario (or is it Canada-wide?).
— Cassandra and Chad
You have been nothing short of amazing. This result is EXACTLY what we needed, asked, and hoped for. Without your expert help, we would still be wandering in the wilderness. My only regret is that we didn't meet you sooner, so that you could have brokered the purchase as well. Thank you again - our family never forget the help that you have given us. And I will tell everyone that I know that you are the ONLY realtor they should consider.
— Sandra and Rob Christie
Jacen is one of the best realtors we have ever worked with. he understands what the client is looking for, while keeping focus on the bottom line. professional, helpful, dependable, and always doing whats best for his clients. we have recommended Jacen to our friends for any future real estate transactions.
— Nicolas Chaar, President at International Mobile Services Inc.
Mr. Matthews was always patient, pleasant and professional. He was always respectful of the properties visited and the owners or tenants who were sometimes present during viewings. He knew how to make people feel comfortable despite our intrusion into their private homes. I have and will continue to refer Mr. Matthews to colleagues, friends and family for their real estate needs. A satisfied customer.
— Gaetanne Vaillancourt
Jacen's work ethic, knowledge and integrity become apparent very quickly after meeting him. He works hard for his clients and he gets results, plain and simple. Whether you're buying, or listing with Jacen you can rest assured that he'll find the best property for your needs, and the right buyer for your home. I've hired him for the purchase and sale of multiple properties and will not hesitate to do so again.
— Kevin Reichstein
Matched exactly what I was looking for. I really felt confident that he was looking after my best interest, I never felt pressured once in the entire process of buying a home.
— Phil Murphy
Just had a third transaction with Jacen... Both listings sold for more money than other agents had thought, he found us a home not yet listed and the service was fantastic. Friends referred him.
— M. Till
Jacen was extremely thorough in his approach to finding us the right home. He took a great deal of care to understand what our family was looking for and what was important to us. In terms of being someone we could trust and truly rely on to keep our best interests in mind I can give no higher recommendation; Jacen's integrity and professionalism are second to none.
— Jack Jensen
Over the many years that I have worked with Jacen, I have found him to be extremely professional, pays attention to detail, to be hard working and to look after his clients requirements at a very high level.
— Dan Potvin
Jacen both sold my old house for the price I wanted and found me a great new one within my tight budget, not to mention all this was done in the very short time period I needed to do all this. I highly recommend Jacen for your Buy/Sell real estate needs. He is friendly, professional, and thoroughly knowledged in his field.
— Keri Lebeau
Jon and I cannot thank you enough for everything you have done for us during our home buying process. Your expertise and guidance made the purchase of our first home a success, and for that we will be forever grateful. Jon and I will continue to recommend you and your team to all our family and friends.
— Sam and Jon
Jacen was referred to me by a close friend. My situation was unique as I was in Australia for a few years and was not aware of the Ottawa market! Very quickly Jacen hooked me up with his website in my area of choice! Once places were chosen he arranged viewings with my brother. On my arrival to Canada my choices were streamlined! Jacen always had my best interest at heart, his time was my time. Jacen’s experience, with links to professional support, was very much appreciated, and extremely helpful. Jacen was able to make my experience a positive one. I would highly recommend him to anyone moving from near or far! Thank you to Jacen and his team!
— Florence Deliva (Reg Nurse)
Juan and I are so excited to spend the holidays in our very own home. We love it more and more each day and can't thank you enough for helping us.
— Joanna and Juan
'As an independent investor I’ve worked with Jacen to complete several transactions, particularly concerning multi-unit properties which pose their own set of challenges when buying or selling. I’ve continued to find Jacen’s knowledge of the industry, attention to detail and genuine concern for his clients to be the reason we keep working together and why I continue to highly recommend his services…’ S. Maloney
— Shawn Maloney
I've known Jay for years and I've watched him build his real estate business. Every person I've referred has told me that they felt taken care of and believed Jay's advice had been honest and caring. He's good at what he does.
Randy Hendrick, General Contractor